If your copyrighted work has been posted to Studo Chat without your permission, you may submit a takedown notice to Studo. We will do our best to review your request within one business day and take appropriate action.

What is copyright?

This article explains the legal content of copyright in general. If course instructors refer to copyright within the course being held, students must respect and adhere to this. The same applies to copyright of works by fellow students or third parties. Violation will result in the deletion of the post in Studo Chat after a request has been made, and repeated violations will result in the temporary or permanent blocking of the user within the chat. Please note that copyright infringement is explicitly listed as a violation of the Studo Terms of Use.

Submission of the application on copyright infringement

Copyright infringements should be reported by the copyright holder him/herself or by his/her legal representative. This will ensure a quick review of the application. If you find your copyrighted work or file in Studo Chat, please follow these steps. With these steps we want to offer you a simple and uncomplicated way to support you in your rights in the best possible way.

  1. Send an email with the subject Application on Copyright Infringement in Studo Chat to support@studo.com and include the following information:

    1. Link to the chat post that references your copyrighted work. Copy the link via long click on the message in Studo Chat and select Share. You can also include multiple reported chat posts in one email. Reporting posts is only possible in the detail view, for posts in the search or in the post overview you have to first "open" the post with a click.

    2. Name of the copyright owner

    3. Postal address of the copyright owner

    4. Phone number of the copyright owner

    5. E-mail address of the copyright owner

    6. Personal information (if reporting party is a legal representative of the copyright owner): Name, postal address, telephone number, e-mail address

    7. Legal confirmation by adding the following text in the e-mail:
      I hereby request deletion of the chat posts linked in this e-mail. By sending the e-mail, I confirm that all data provided in the e-mail will be treated confidentially and within the framework of the GDPR exclusively for the purpose of clarifying the copyright infringement. I firmly believe that the use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law. I certify that the information in this application is accurate, and I affirm under penalty of perjury that I am the owner or an authorized agent of the owner of an exclusive right that is allegedly infringed. I understand that misuse of this application, such as submitting deletion requests for content that does not belong to me, may result in termination of my Studo account or may result in legal action.

  2. In Studo Chat, long click on the posts referenced in point 1 and select Report > Illegal > Copyright violation for each chat post.

For reasons of data minimization in the sense of the GDPR, points b-f can be omitted in the e-mail from step 1 if clear proof is provided that the notifying party is the copyright owner. This can be, for example, sending the e-mail from the e-mail address that is directly referenced in the work as the copyright owner, or by means of an appropriate attachment. In case of omission of points b-f, please indicate in the e-mail what should be used as evidence of copyright ownership.

Please note that incomplete requests do not qualify for review, e.g., because step 1 or step 2 was not performed; the e-mail was sent to the wrong address; the technical/legal information needed to implement the deletion is missing from step 1; or the e-mail is missing the legal confirmation.

All copyright infringement applications are reviewed individually and personally.

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